Hunan Hibachi Buffet at 3900 Northpoint Boulevard, Waukegan, Illinois.

I know your guys are working hard trying to make people satisfied. But maybe you should consider the way how to make customer satisfied. For example, as waitress, can you talk in a gentle way, instead of loud speaking? Loud speaking is efficient when you try to get the people who need the information hear you when there are crowds there, which is typical in China. But it is considered very rude to speak so loud, especially to your customer. Yelling, is the word to describe it here. I have my colleagues asked me why is your waitress yelling, why does she yell at us? It sounds like yelling when you speak so loud, and especially you speak in Chinese that they do not know what you are talking about. So no matter what you try to say, try to speak in a gentle polite way, watch how local people speak, try to speak in the same way so you don't get others misunderstand you as yelling....And it maybe not a good idea to throw a whole bunch of tickets on the table in the middle of a speech one was trying to give to the group. It will be better if you wait for the person to finish his talk, then bring in all the checks.